When we think disruptive innovation, we often think about start-ups sticking close to customers and taking over from their much larger competitors. Nimble, adaptable, lean, hedge fund investors, all spring to mind. What doesn’t come to mind, is government organisations. The world of disruption has often talked about how disruption… Read More
Imagine it’s your usual Saturday evening. Except you live on an isolated property in Toowoomba and you’re 72 years old. Your kids moved to the UK and Canada many years ago chasing their hopes and dreams. You’re happy for them but you wished they called more often. Especially… Read More
A dream job isn’t all sunshine and rainbows. We need a level of stress to perform under pressure, sharpen our focus and give us a sense of meaning. So if you think your dream job is a cooshy one, think again. Read More
Experimentation was originally a tool used by start-ups and large tech companies to test their ideas quickly and leanly. But it hasn’t taken long for others to see the benefits, and it is now being used by all sorts of companies to test ideas in high levels of… Read More
Understanding and Tackling Psychosocial Hazards at Work We are entering a new era of workplace safety. We’re not just talking about hard hats and safety boots, but also about addressing psychosocial hazards at work. But what are psychosocial hazards and why should you, as a business, care? What… Read More
One of my friends had a new business idea. So, they leveraged their friendship network (including me) to learn more about their customers. I was eager to help. Why? They were my friend (tick), they were speaking to customers (tick), and they were keeping things lean by leveraging… Read More
Innovation programs are often unsuccessful. Even though the intent is there, many organisations have unrealistic expectations about what is required to become truly innovation centric. Often, the initial impetus is driven by the leadership team, who have identified innovation as a key strategic pillar or organisational value. And… Read More
Most organisations are not short of data. In fact, many have data coming out their ears. Sales data, Net Promoter Score data, employee engagement data, purchasing behaviour data, customer segmentation data, brand health data …the list goes on. Yet don’t be fooled; the volume of data does not… Read More
Before I dove into my work today I had an urge to burst into song (not unlike me), so I recorded a cover of All By Myself. It had been running through my head all morning, which is weird because it’s very hard… Read More
